The (NOT SO) Skinny Girl

"Is this really necessary?" "How much is this going to cost?" "Before I make an appointment, can you give me a quote of what it might cost?" "Do you really think my pet needs to see the doctor?" "Do you really think they need this test/medication/procedure?" "Is this going to hurt them?" "You're hurting them!!!" "He's just an old dog." "She's just a cat- I've had cats all my life and I've never had any medical issues with them". "I can't afford all of that". I left a comfy, well paying, albeit boring, office job to follow my true passion- animal care. I'd love to say I'd been taking care of animals all my life, but my mother was the kind of person who would make a statement as quoted above. She wasn't an animal lover. She's not really a people lover either, but she likes infants and children. Not in a creepy way!! In the 'she-works-in...

Preface- I work for a Vet hospital that has been opened for 30 years, and owned by my current boss for about 9. The current "team" has been around for about a year. The doctor told me if I have concerns I should speak up. HERE WE GO: TEAMWORK MAKES THE DREAM WORK Our hospital is not a well-oiled machine that runs smoothly, but it can be. Years of experience in offices and managing facilities leaves me to be very frustrated with the willy nilly way this establishment operates, and I can see that Doc is frustrated too. Currently, we consistently let things fall through the cracks and do not think outside the box for the betterment of the practice or ourselves as individuals.   I’ve found some things that I think need to be addressed: Communication -           We have shift change sheets, use them. Put too much info if you feel inclined. Do not be afraid to put something (if you truly are afraid/worried, provide a detailed reaso...