10/30/17 I drive 2 hours through east bumblefuck, to emerge in a city I've only ever heard of. I follow the directions I found via Google because no one called to confirm my appointment. They probably didn't because I called them back a week after making the appointment to see if their were any cancellations and if I could move it up- I was in luck and successful in that. We moved it from the Friday to the Monday. Anyway, the directions bring me to the wrong place. WTF I was early for once! I frantically call and get the correct address. I show up and they say they have a ton of paperwork for me to fill out and I'm late. I calmly reply that the address listed online is incorrect and I called 5 minutes ago asking for the address as I stood at the other building. They lament that it's been 6 months since they've moved and it's still not updated. I tell them before I sit to fill out my paperwork that if they give me the fax number, I'll have the records sent...